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Communication Service for the Deaf Opens Contact Center to Provide Digital Literacy Training

Communication Service for the Deaf (CSD) provides digital literacy training and other services to people who are deaf and hard of hearing at its contact center in Sioux Falls, South Dakota. The center supplies discounted equipment, high-speed Internet access, and offers life-skills training.
The center offers 10 web-based “how to” training videos using American Sign Language to teach computer basics, technical troubleshooting solutions, and Internet search tips. Additionally, the center is focused on increasing employment opportunities. It hosts several career training workshops which teach interviewing skills and job search techniques for people who are deaf and hard of hearing. The digital literacy training offered by the center in conjunction with the career workshops will allow individuals to facilitate the job search process online.

staff member takes caller request for equipment